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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Greg Frye

Greg Frye

November 4, 2024

5  out of  5
rating by Greg Frye
"Jen is wonderful to work with. She made the experience painless. Looking forward to many years working together"
We responded:
"Greg, welcome to the TP State Farm Family! We are thrilled to have you join us! Jen IS wonderful to work with - thank you so much for sharing your experience! - Tanya"
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Stephanie Atkins

October 29, 2024

5  out of  5
rating by Stephanie Atkins
"Jen and her team are AMAZING! I now feel comfortable with the coverage that we have. Their coverage is based on facts - similar properties & after collecting details on things we own. Appreciate this piece of mind!"
We responded:
"Stephanie, thank you so much for taking time to leave us a review! Jen IS amazing - she truly cares about our customers and wants to ensure they have the coverage they need. We understand insurance can feel complicated and overwhelming. It's our job to make it easy. Thank you for trusting us to take care of your family! - Tanya"
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Ronald Naro

October 22, 2024

5  out of  5
rating by Ronald Naro
"My previous insurance provider rates had gotten totally out of hand, and were totally non-responsive to me, wouldn't even return phone calls after leaving repeated messages. So, I started to shop around and the first agent I contacted was Tanya Patzner. This agency knows how to treat their clients! I contacted them gave them some pertinent information and they responded quickly and went through all the details of the coverage I needed and didn't need. Jen was a pleasure to do business with and not only was it easy dealing her, but I also saved a substantial amount and with what I think is better coverage."
We responded:
"Ron, thank you so much for taking time to share your experience! Jen is excellent and extremely thorough - we are very lucky to have her on our Team! Welcome to our Agency - thank you for trusting us to take care of your insurance! - Tanya"
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william morrissey

October 16, 2024

5  out of  5
rating by william morrissey
"I received fantastic service & comprehensive quotes to consider. My dealings were with Jennifer Burress & she was simply fantastic to work with & very responsive."
We responded:
"Bill, thank you so much for sharing your experience! Jen IS fantastic, and we are so lucky to have her on our Team! ❤️ Thank you for trusting us to take care of your insurance needs - we appreciate you! - Tanya "
Profile photo of Ryan Blair

Ryan Blair

October 10, 2024

5  out of  5
rating by Ryan Blair
"Tanya and her team are the best in the business. When it comes to customer service and experience they have done an amazing job with our insurance portfolio. Thanks to them for always have a customer experience mindset in every intersection we've had. I want to thank Tanya personally for always going above and beyond, helping us find our insurance needs, even when it leads to a referral outside of her coverage. She has sent me to several other agency when she couldn't provide insurance or financial services and I'm grateful for her to take the time and make sure all our needs have been met. If I could give them a 6/5 stars here I would. Thanks again for your steadfast commitment to my family and our businesses! Ryan and Ashley Blair"
We responded:
"Ryan, thank you so much for taking time to share your experience! We are very dedicated to our customers - to ensuring you receive the best service possible with every interaction we have. Thank you for letting us know this has made a difference! - Tanya"
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Carrie Nielsen

October 10, 2024

5  out of  5
rating by Carrie Nielsen
"Tanya Patzner – Above and Beyond, Every Time! Tanya is our insurance agent and has been for years. The trust we have in her is second to none. We’ve had several moments where we needed Tanya's expert counsel, and each time, she has gone above and beyond to support us. Her dedication and care in addressing our concerns have been exceptional, and we truly wouldn't trust anyone else with our insurance needs. Whether it’s finding the right coverage or guiding us through more complex situations, Tanya always delivers with professionalism, compassion, and an unwavering commitment to us. We highly recommend her to anyone looking for an insurance agent who genuinely cares and is always there when you need her most."
We responded:
"Carrie, thank you so much for sharing your experience! It is a pleasure to work with you and your family! As we’ve discussed more than once, you have A LOT going on - A LOT of moving parts. Thank you for trusting us to take care of your insurance needs - to take this piece of things off your plate. Thank you for choosing us to be a part of your team! We appreciate you! - Tanya"
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Mary Ann Humphrey

October 10, 2024

5  out of  5
rating by Mary Ann Humphrey
"We’ve been with State Farm for over 35 years. Tanya is the best agent we have had. Her care and knowledge are exceptional. She works to provide the best service, coverage, and price for her clients. I’m grateful for Tanya and her team."
We responded:
"Thank you for sharing your experience! Mary Ann, 35 years is a very long time - thank you so much for your loyalty to State Farm! I am thrilled to hear you have been pleased with the care and service we’ve provided - you deserve every bit of our dedication! Thank you for your kind words - we appreciate you! 😊 - Tanya"
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fred ragle

July 10, 2024

5  out of  5
rating by fred ragle
"I highly recommend Tanya. She definitely exceeds all expectations. After meeting with her, later than normal office hours to accommodate me, she thoroughly went through every part of my policy and explained everything along the way. She is definitely not your typical agent and actually cares about taking care of you"
We responded:
"Fred, thank you so much for taking time to share your experience! I appreciate your business and look forward to working with you for many years to come! "
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Rick James

June 24, 2024

5  out of  5
rating by Rick James
"Jen was great in helping switch over our 3 cars. Great communication, etc. Great location to work with, would recommend to family."
We responded:
"Rick, thank you for the glowing review and recommendation! So happy Jen could help you get your cars switched over! - Tanya"
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Caleb Hoke

February 22, 2024

5  out of  5
rating by Caleb Hoke
"Tanya is great. Truly looking out for the customer and has the customers best interest in mind."
We responded:
"Caleb, thank you so much for taking time to leave us a review! It has been such an honor to help with all things insurance related. You have so many exciting things happening - thank you for trusting us to take care of your family - it means the world to me! - Tanya"
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Andrew Beck

February 22, 2024

5  out of  5
rating by Andrew Beck
"Been with Tanya's Office for almost 2 years now and I am so glad I found them when I moved to Omaha. I always get fast and reliable services and when I have any questions or concerns I get quick and accurate answers. If you are with State Farm and looking for a new agent or are looking for new insurance make sure to check out Tanya's Office! They make sure to take care of you and find all the best deals for what you are looking for."
We responded:
"Andrew, thank you for taking time to leave us a review! We are so happy you chose our Office - thank you for sharing your experience! We appreciate you! - Tanya"
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Wayne Larsen

February 18, 2024

5  out of  5
rating by Wayne Larsen
"Tanya and her crew are all a pleasure to work with. Highly recommend them."
We responded:
"Wayne, thank you so much for leaving us a review! We so appreciate you! - Tanya"
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Denny Sciscoe

January 3, 2024

5  out of  5
rating by Denny Sciscoe
"Best in class. From the initial discussion to providing information, explaining options, answering questions, following up, and executing; Tanya is top notch."
We responded:
"Denny, thank you so much! Your opinion of the service you receive truly means the world to me! You and your family are SO important to me - I am honored to take care of your insurance needs! Thanks again! - Tanya"
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Mattea Campbell

December 14, 2023

5  out of  5
rating by Mattea Campbell
"The best agent you can choose. Her passion and knowledge about insurance surpasses any other agent from my past agent interactions in Nebraska & Iowa. She genuinely cares for your well-being, safety and your wallet."
We responded:
"Mattea, thank you so much for your review! Yes, we are dedicated to and passionate about ensuring you have the coverage you need to protect everything and everyone that is important to you. Thank you for trusting us to take care of your family - I appreciate you! - Tanya"
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kim wilson

October 20, 2023

5  out of  5
rating by kim wilson
"Tanya and her team are amazing. Tanya spent well over an hour not only going over our new policy and adjusting as we needed, but actually explained what it all means! I've never had an agent so involved before!"
We responded:
"Kim, thank you for such positive feedback!! I am so happy to hear you felt like our appointment was a worthwhile use of your time. We prioritize making our customers feel valued and taken care of during their experience with us. Thanks again! - Tanya"
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Kevin Sanborn

October 18, 2023

5  out of  5
rating by Kevin Sanborn
"This is the best insurance agent I know. My entire family goes with Tanya for all of their insurance needs."
We responded:
"Kevin, thank you so much for trusting us to take care of your family!! ❤️ As you know, we are definitely here to help!! - Tanya"
Profile photo of Samuel Wilson

Samuel Wilson

October 9, 2023

5  out of  5
rating by Samuel Wilson
"Tanya went over all the details and wanted to make sure I understood what it all meant, very open, honest and sincerely nice. Tanya also came in on her day off to meet with us because of our crazy work schedules. Her office staff was tremendously helpful every time my wife or myself called. Well done."
We responded:
"Wow, thank you so much for the kind words! 5-star feedback like this makes our day! I was so happy to be able to help and meet you at your convenience--this is why we love what we do. We appreciate your business and thank you again for letting us know!"
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Don Dempsey

October 4, 2023

5  out of  5
rating by Don Dempsey
"I recently moved to Omaha & needed to shop for home & auto insurance, and an insurance agent. I took note when several acquaintances all RAVED about BOTH their insurance carrier (State Farm) and their agent (Tanya Patzner). I was surprised that so many had the SAME agent, and ALL of them absolutely RAVED about her. I was already a State Farm customer, but needed a Nebraska agent. Still, I shopped our coverage with State Farm & 7 other major carriers (Allstate, American Family, Amica, Farmers, Farm Bureau, Safeco, and Zander). Tanya impressed me so much that I decided anyone else would have to beat State Farm's price significantly to deal with anyone else. But NONE beat State Farm on price (for identical coverage, or as close to identical terms as that carrier offered. I got better coverage from State Farm & excellent "high-touch" service from Tanya.. Just a few days after binding coverage with Tanya & State Farm, one of our cars was broken into. Important papers were stolen putting us at risk for identity theft. Tanya was an indispensable resource, and became a trusted friend, as we navigated the steps needed to minimize that risk, and take corrective action. 2 months later, my wife was rear-ended while stopped at a red light; she was not injured, and her airbags did not deploy, but the car was totalled. The at-fault driver's insurance carrier handled the claim, rather than State Farm. Tanya was SUPER helpful addressing our questions as we shopped for a replacement vehicle. State Farm is a good insurance carrier. They have served me well for decades. My prior State Farm agents were fine. No complaints, but nothing particularly special. Now I understand, from first hand experience, why so many of Tanya's customers are RAVING fans. You can add me to that long and growing list."
We responded:
"Don, thank you so much for taking time to share your experience!! We appreciate your many years of loyalty to State Farm and are SO honored that you chose our Office!! Welcome back to Omaha - we look forward serving you for many years to come!! - Tanya"
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Michael Obeng

August 23, 2023

5  out of  5
rating by Michael Obeng
"Jen was quick and responsive to an urgent need. She was delightful to work with and she resolved a challenge in a very timely manner. I couldn’t be happier with the results. The bonus is the quoted premiums are less than previously quoted by a competing insurance company. I highly recommend Jen and the team at Tanya Patzner!"
We responded:
"Michael, thank you so much for taking time to share your experience! We are very lucky to have Jen on our Team! I know she was on the phone getting questions answered to ensure we were able to get your policy issued right away. I am very happy we were able to help and appreciate your business!! Thanks again! - Tanya"
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Gregory Durham

July 25, 2023

5  out of  5
rating by Gregory Durham
"Tanya Patzner was an incredible agent during my time in Nebraska. She is great at explaining complex coverages and truly cares about those she represents. If I ever find my way back to Nebraska, I will be sure to use her as my agent moving forward. Truly, helped me save a lot of money on my policies switching over from the "other state" insurance company. 10/10"
We responded:
"Greg, thank you so much for sharing your personal experience! I am so happy we were able to get your policies all set up with State Farm - thank you for trusting us to take care of your insurance! Best wishes as you begin a new journey - please do reach out if you ever make it back this way! 🙂 Thanks again! - Tanya"
Profile photo of Rolando Garcia

Rolando Garcia

July 11, 2023

5  out of  5
rating by Rolando Garcia
"Working with Tanya Patzner -State Farm Insurance Agent has been an absolute pleasure. Her team of skilled professionals are not only knowledgeable in the field of insurance but also dedicated to providing top-notch service and support. I highly recommend Tanya Patzner for anyone inquiring about insurance rates and for anyone who wants to receive exceptional customer care in the process."
We responded:
"Rolando, thank you so much for taking time to leave us a review and share your experience! I so appreciate the trust you have placed in us to take care of your insurance needs. It has been wonderful to get to know you - thank you for choosing our office! - Tanya"
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Molly Schmidt

June 12, 2023

5  out of  5
rating by Molly Schmidt
"Tanya and her team go above and beyond any insurance agent/agency I've ever worked with. Tanya is kind, courteous and extremely knowledgeable. She provides a great service with the best customer service."
We responded:
"Molly, thank you so much for taking time to share your experience! Whether it's Auto, Home or Life Insurance, we understand it's typically no one's favorite topic! 😉 We strive to provide top-notch service - I'm happy to hear we're hitting the mark! It is a pleasure to be your Insurance Agent - thank you for choosing us! - Tanya"
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Jessica Bruckner

June 7, 2023

5  out of  5
rating by Jessica Bruckner
"Working with the entire team is always so easy. I never have a question or concern unanswered. I know my family is in great hands with the team!"
We responded:
"Thank you so much for sharing your experience. Whether it's your Auto Insurance, Home Insurance or Life Insurance ... we are always here to help!! And thank you for trusting us to take care of your family - it means so much to me!! - Tanya"
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Ken Small

April 28, 2023

5  out of  5
rating by Ken Small
"Very helpful explaining step by step how each coverage works and what's most important always very helpful."
We responded:
"Ken, as your local State Farm Agent here in Omaha, I am so happy we were able to help with your insurance needs. Thank you very much for choosing State Farm AND my Team! We appreciate you! - Tanya"
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Rick Stone

March 25, 2023

5  out of  5
rating by Rick Stone
"I Love how well my Statefarm agent takes care of all my insurance needs . Jen and Tanya are such awesome caring people . They make it enjoyable to do bussiness with them . Statefarm for Life ."
We responded:
"Rick, thank you so much for taking time to share your experience!! We are so thankful you chose our office - we thoroughly enjoy working with you!! - Tanya"