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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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fred ragle

July 10, 2024

5  out of  5
rating by fred ragle
"I highly recommend Tanya. She definitely exceeds all expectations. After meeting with her, later than normal office hours to accommodate me, she thoroughly went through every part of my policy and explained everything along the way. She is definitely not your typical agent and actually cares about taking care of you"
We responded:
"Fred, thank you so much for taking time to share your experience! I appreciate your business and look forward to working with you for many years to come! "
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Rick James

June 24, 2024

5  out of  5
rating by Rick James
"Jen was great in helping switch over our 3 cars. Great communication, etc. Great location to work with, would recommend to family."
We responded:
"Rick, thank you for the glowing review and recommendation! So happy Jen could help you get your cars switched over! - Tanya"
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Caleb Hoke

February 22, 2024

5  out of  5
rating by Caleb Hoke
"Tanya is great. Truly looking out for the customer and has the customers best interest in mind."
We responded:
"Caleb, thank you so much for taking time to leave us a review! It has been such an honor to help with all things insurance related. You have so many exciting things happening - thank you for trusting us to take care of your family - it means the world to me! - Tanya"
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Andrew Beck

February 22, 2024

5  out of  5
rating by Andrew Beck
"Been with Tanya's Office for almost 2 years now and I am so glad I found them when I moved to Omaha. I always get fast and reliable services and when I have any questions or concerns I get quick and accurate answers. If you are with State Farm and looking for a new agent or are looking for new insurance make sure to check out Tanya's Office! They make sure to take care of you and find all the best deals for what you are looking for."
We responded:
"Andrew, thank you for taking time to leave us a review! We are so happy you chose our Office - thank you for sharing your experience! We appreciate you! - Tanya"
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Wayne Larsen

February 18, 2024

5  out of  5
rating by Wayne Larsen
"Tanya and her crew are all a pleasure to work with. Highly recommend them."
We responded:
"Wayne, thank you so much for leaving us a review! We so appreciate you! - Tanya"
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Denny Sciscoe

January 3, 2024

5  out of  5
rating by Denny Sciscoe
"Best in class. From the initial discussion to providing information, explaining options, answering questions, following up, and executing; Tanya is top notch."
We responded:
"Denny, thank you so much! Your opinion of the service you receive truly means the world to me! You and your family are SO important to me - I am honored to take care of your insurance needs! Thanks again! - Tanya"
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Mattea Campbell

December 14, 2023

5  out of  5
rating by Mattea Campbell
"The best agent you can choose. Her passion and knowledge about insurance surpasses any other agent from my past agent interactions in Nebraska & Iowa. She genuinely cares for your well-being, safety and your wallet."
We responded:
"Mattea, thank you so much for your review! Yes, we are dedicated to and passionate about ensuring you have the coverage you need to protect everything and everyone that is important to you. Thank you for trusting us to take care of your family - I appreciate you! - Tanya"
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kim wilson

October 20, 2023

5  out of  5
rating by kim wilson
"Tanya and her team are amazing. Tanya spent well over an hour not only going over our new policy and adjusting as we needed, but actually explained what it all means! I've never had an agent so involved before!"
We responded:
"Kim, thank you for such positive feedback!! I am so happy to hear you felt like our appointment was a worthwhile use of your time. We prioritize making our customers feel valued and taken care of during their experience with us. Thanks again! - Tanya"
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Kevin Sanborn

October 18, 2023

5  out of  5
rating by Kevin Sanborn
"This is the best insurance agent I know. My entire family goes with Tanya for all of their insurance needs."
We responded:
"Kevin, thank you so much for trusting us to take care of your family!! ❤️ As you know, we are definitely here to help!! - Tanya"
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Samuel Wilson

October 9, 2023

5  out of  5
rating by Samuel Wilson
"Tanya went over all the details and wanted to make sure I understood what it all meant, very open, honest and sincerely nice. Tanya also came in on her day off to meet with us because of our crazy work schedules. Her office staff was tremendously helpful every time my wife or myself called. Well done."
We responded:
"Wow, thank you so much for the kind words! 5-star feedback like this makes our day! I was so happy to be able to help and meet you at your convenience--this is why we love what we do. We appreciate your business and thank you again for letting us know!"
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Don Dempsey

October 4, 2023

5  out of  5
rating by Don Dempsey
"I recently moved to Omaha & needed to shop for home & auto insurance, and an insurance agent. I took note when several acquaintances all RAVED about BOTH their insurance carrier (State Farm) and their agent (Tanya Patzner). I was surprised that so many had the SAME agent, and ALL of them absolutely RAVED about her. I was already a State Farm customer, but needed a Nebraska agent. Still, I shopped our coverage with State Farm & 7 other major carriers (Allstate, American Family, Amica, Farmers, Farm Bureau, Safeco, and Zander). Tanya impressed me so much that I decided anyone else would have to beat State Farm's price significantly to deal with anyone else. But NONE beat State Farm on price (for identical coverage, or as close to identical terms as that carrier offered. I got better coverage from State Farm & excellent "high-touch" service from Tanya.. Just a few days after binding coverage with Tanya & State Farm, one of our cars was broken into. Important papers were stolen putting us at risk for identity theft. Tanya was an indispensable resource, and became a trusted friend, as we navigated the steps needed to minimize that risk, and take corrective action. 2 months later, my wife was rear-ended while stopped at a red light; she was not injured, and her airbags did not deploy, but the car was totalled. The at-fault driver's insurance carrier handled the claim, rather than State Farm. Tanya was SUPER helpful addressing our questions as we shopped for a replacement vehicle. State Farm is a good insurance carrier. They have served me well for decades. My prior State Farm agents were fine. No complaints, but nothing particularly special. Now I understand, from first hand experience, why so many of Tanya's customers are RAVING fans. You can add me to that long and growing list."
We responded:
"Don, thank you so much for taking time to share your experience!! We appreciate your many years of loyalty to State Farm and are SO honored that you chose our Office!! Welcome back to Omaha - we look forward serving you for many years to come!! - Tanya"
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Michael Obeng

August 23, 2023

5  out of  5
rating by Michael Obeng
"Jen was quick and responsive to an urgent need. She was delightful to work with and she resolved a challenge in a very timely manner. I couldn’t be happier with the results. The bonus is the quoted premiums are less than previously quoted by a competing insurance company. I highly recommend Jen and the team at Tanya Patzner!"
We responded:
"Michael, thank you so much for taking time to share your experience! We are very lucky to have Jen on our Team! I know she was on the phone getting questions answered to ensure we were able to get your policy issued right away. I am very happy we were able to help and appreciate your business!! Thanks again! - Tanya"
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Gregory Durham

July 25, 2023

5  out of  5
rating by Gregory Durham
"Tanya Patzner was an incredible agent during my time in Nebraska. She is great at explaining complex coverages and truly cares about those she represents. If I ever find my way back to Nebraska, I will be sure to use her as my agent moving forward. Truly, helped me save a lot of money on my policies switching over from the "other state" insurance company. 10/10"
We responded:
"Greg, thank you so much for sharing your personal experience! I am so happy we were able to get your policies all set up with State Farm - thank you for trusting us to take care of your insurance! Best wishes as you begin a new journey - please do reach out if you ever make it back this way! 🙂 Thanks again! - Tanya"
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Rolando Garcia

July 11, 2023

5  out of  5
rating by Rolando Garcia
"Working with Tanya Patzner -State Farm Insurance Agent has been an absolute pleasure. Her team of skilled professionals are not only knowledgeable in the field of insurance but also dedicated to providing top-notch service and support. I highly recommend Tanya Patzner for anyone inquiring about insurance rates and for anyone who wants to receive exceptional customer care in the process."
We responded:
"Rolando, thank you so much for taking time to leave us a review and share your experience! I so appreciate the trust you have placed in us to take care of your insurance needs. It has been wonderful to get to know you - thank you for choosing our office! - Tanya"
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Molly Schmidt

June 12, 2023

5  out of  5
rating by Molly Schmidt
"Tanya and her team go above and beyond any insurance agent/agency I've ever worked with. Tanya is kind, courteous and extremely knowledgeable. She provides a great service with the best customer service."
We responded:
"Molly, thank you so much for taking time to share your experience! Whether it's Auto, Home or Life Insurance, we understand it's typically no one's favorite topic! 😉 We strive to provide top-notch service - I'm happy to hear we're hitting the mark! It is a pleasure to be your Insurance Agent - thank you for choosing us! - Tanya"
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Jessica Bruckner

June 7, 2023

5  out of  5
rating by Jessica Bruckner
"Working with the entire team is always so easy. I never have a question or concern unanswered. I know my family is in great hands with the team!"
We responded:
"Thank you so much for sharing your experience. Whether it's your Auto Insurance, Home Insurance or Life Insurance ... we are always here to help!! And thank you for trusting us to take care of your family - it means so much to me!! - Tanya"
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Ken Small

April 28, 2023

5  out of  5
rating by Ken Small
"Very helpful explaining step by step how each coverage works and what's most important always very helpful."
We responded:
"Ken, as your local State Farm Agent here in Omaha, I am so happy we were able to help with your insurance needs. Thank you very much for choosing State Farm AND my Team! We appreciate you! - Tanya"
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Rick Stone

March 25, 2023

5  out of  5
rating by Rick Stone
"I Love how well my Statefarm agent takes care of all my insurance needs . Jen and Tanya are such awesome caring people . They make it enjoyable to do bussiness with them . Statefarm for Life ."
We responded:
"Rick, thank you so much for taking time to share your experience!! We are so thankful you chose our office - we thoroughly enjoy working with you!! - Tanya"
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Carrie Desler

March 2, 2023

5  out of  5
rating by Carrie Desler
"Staff is very friendly and quick to respond to inquiries. They provide excellent service regarding all aspects of my insurance needs (home and auto primarily). Would absolutely recommend Tanya's team and State Farm for insurance coverage needs."
We responded:
"Carrie, we love working with you and Adam! When you have a question about your insurance - or need a change made - it's important that we get you taken care of right away. I'm happy to hear you are pleased with the service you have received! Thank you so much for sharing your experience! - Tanya"
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Danielle Hain

February 16, 2023

5  out of  5
rating by Danielle Hain
"We have been with Tanya Patzner and her team for over 15 years. She takes the time to get to know you and what your insurance needs are. She has never steered us wrong on any coverage she has suggested. She’s extremely knowledgeable and treats you as an individual and not a policy number. Her entire staff is just as wonderful. Always responsive, helpful, and ready to answer any questions we may have. Sit down and talk with Tanya and her team, you won’t regret it."
We responded:
"Danielle, thank you so much for sharing the experience you've had with our team! Having the opportunity to truly know our customers is very important to us. Insurance is definitely NOT "one size fits all" - your needs are unique to your family and those things you are most concerned about. It is our job to ensure you understand all of your options and why we make the suggestions/recommendations we do. It's your job to decide what works best for you and your family. THANK YOU for trusting us to take care of your family - it means the world to me! - Tanya"
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Santana Ruby

January 31, 2023

5  out of  5
rating by Santana Ruby
"I seen this place going to work and also coming home needed insurance so I stopped in and she was available to give me a quote. She showed me different options and what was best for me so I signed up for insurance that day. Very helpful and welcoming"
We responded:
"Santana, thank you so much for choosing our office! You worked with Jodie, and it sounds like she was able to find the insurance plan that works best for you. It is our goal to always explain your options so you know exactly what you have for coverage and how it will work if there is a claim. We love surprises - just not bad ones! ;) Thank you for trusting us to help with your insurance needs - I appreciate your business! - Tanya"
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Mary Current

January 26, 2023

5  out of  5
rating by Mary Current
"If you're looking for an insurance agent contact Tayna Patzner @ State Farm (Omaha, Ne.). In today's fast paced world it's difficult to find people who actually practice excellence in providing customer service. If you want a friendly, helpful, real person to guide and assist you in your insurance needs, this is the team that will be there for you. We looked for several qualities when shopping for a new agent: Someone who would provide quality face time in reviewing our present life requirements; Recommendations to maximize our coverage, both home and auto; and most importantly a representative who will be there when life throws that curve ball. I guess it's called VALUE for the dollars well spent. Tanya and her team are truly in the people business. And finally Thanks to "Jake" from State Farm."
We responded:
"Mary, THANK YOU for taking time to share your experience! I am so happy you chose our office - it has been wonderful to work with you and to get to know you! My team is absolutely dedicated to providing the level of service you deserve as a State Farm customer - I appreciate knowing our dedication is evident. And, yes, of course Jake is the best! Remember - you can always stop by to grab a quick selfie with him if you'd like! :) Thanks again! - Tanya"
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Scott Roberts

January 17, 2023

5  out of  5
rating by Scott Roberts
"Very easy, quick call to add a vehicle to our policy."
We responded:
"Scott, thank you for sharing the experience you've had with our office. We understand that insurance (in general) can be complicated and confusing. We are here to ensure making updates is as pain-free as possible. I'm happy to hear we were able to do just that when you called to make a recent change! Thank you for choosing State Farm and our Office! - Tanya"
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One Bad AMX

January 17, 2023

5  out of  5
rating by One Bad AMX
"State Farm customer over 30 years and with Tanya from the start. Great staff… whatever I need is handled swiftly, accurately, and professionally. We have everything insured… Cars, House, and Business. Have experienced many firsts over the years. Made it through our Son getting his drivers license to going to college and needing renters insurance. Tanya’s Team has guided us through it all. Thank you. We very much appreciate you all."
We responded:
"Paul, thank you so much for sharing your personal history! We had HUGE shoes to fill when Mr. Steele retired. THANK YOU for giving us the opportunity to continue to provide the customer service you deserve! If I remember correctly, your son was about 7 when we first met - it's crazy to think he's now in college! He made such a great impression all those years ago - so polite and still is! So fun to be a part of his "growing up" - thank you for trusting us to take care of your family! - Tanya"
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shashidhar puthani

January 16, 2023

5  out of  5
rating by shashidhar puthani
"It has always been a pleasure working with Tanya Patzner's office agents. Tanya and Jen are always helpful and quick to respond to any queries and updates that you need. They helped me on numerous occasions in last 8 years I have been with them. I had to move to different country and they assisted me with all my paperwork needs to get an Insurance aboard (even though I wasn't with them anymore). Now that I am back they helped me get a good bundle deal. I would definitely recommend them for your insurance needs."
We responded:
"Shashidhar, thank you so much for sharing the experience you've had with our team. I am so happy you chose our office with your move back to Nebraska! I know you have many options when it comes to insurance - thank you for giving us the opportunity to help! - Tanya "