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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stacy Jean

October 25, 2026

5  out of  5
rating by Stacy Jean
"Tanya Patzner and her State Farm team are knowledgeable and provide exceptional customer service. Whether I have a question about my home, auto, or life insurance—or my Roth IRA—I receive prompt, thorough answers. I especially appreciate the personal attention. I’ve been a State Farm customer for nearly 40 years, and Tanya and her team continue to make me feel well cared for."
We responded:
"Thank you for your heartfelt review and nearly 40 years with State Farm! It means so much to know you feel well cared for—that’s exactly what my team and I strive for. We truly appreciate your trust and the opportunity to help with the things that matter most to you! ❤️ - Tanya"
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Darlene Farmer

October 24, 2026

5  out of  5
rating by Darlene Farmer
"I enjoyed working Cecilia. She’s nice and very helpful"
We responded:
"Thank you for your kind words! We’re so glad you enjoyed working with Cecilia. We appreciate the opportunity to help with your insurance needs! - Tanya"
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Justin Krenkel

October 23, 2026

5  out of  5
rating by Justin Krenkel
"Maddy was a wonderful rep who helped me secure fantastic rates of both auto and motorcycle insurance. She was incredibly friendly, informative and really easy to reach out too. Will definitely continue to work with her and anyone interested in insurance should as well."
We responded:
"Thank you for recommending Maddy! We’re so glad she made it easy to find great rates on your auto and motorcycle insurance and kept you informed along the way. We appreciate your trust and look forward to helping you for years to come! 😊 - Tanya"
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Annie Bleick

October 23, 2026

5  out of  5
rating by Annie Bleick
"Maddy is a wonderful lady and I trust her completely!"
We responded:
"Annie, thank you for the kind words! We’re so glad Maddy has earned your trust and helped with your auto and renters insurance. Your confidence in her means so much to our team! ❤️ - Tanya"
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RJ Reyes

October 22, 2026

5  out of  5
rating by RJ Reyes
"Thank you for the detailed customer service and quick responses via email. Your patience really made me feel at ease."
We responded:
"RJ, thank you for your kind words! We’re so glad our patience and quick responses helped you feel at ease. We appreciate your trust in our team and are always happy to help! - 😊 Tanya"
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chrissiadams

October 17, 2026

5  out of  5
rating by chrissiadams
"Maddy has been wonderful to work with! She’s friendly, knowledgeable, and takes the time to answer questions and explain insurance options clearly. I appreciate her patience and personal attention throughout the process. Highly recommend reaching out to Maddy if you’re looking for a helpful, caring insurance agent!"
We responded:
"Thank you for your kind words! Maddy truly cares about helping our customers feel comfortable and confident in their insurance decisions. I’m so glad her patience and personal attention made a difference for you. We appreciate your recommendation and the opportunity to serve you! 🥰 - Tanya"
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Linda Brett

October 16, 2026

5  out of  5
rating by Linda Brett
"I recently decided to change insurance companies. I found Tanya Patzner after looking for local agent who had some qualifications. I started with Jen Burress, who gave me lots of options, was helpful, finding the right coverage for my needs."
We responded:
"Thank you for taking the time to share this and for choosing a local agency you can trust. We’re so glad you found us! Jen does a wonderful job helping customers sort through options and find coverage that truly fits their needs. We appreciate the opportunity to serve you and look forward to being here whenever you need us! - Tanya "
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John

October 15, 2026

5  out of  5
rating by John
"Working with Maddy for the past few years has been amazing! She has always been so helpful and supportive in my life. Maddy has felt like a member of my family. I recommend her for even my own sibling and his family. Maddy is definitely the agent you count on to always be there when you need her!"
We responded:
"Thank you for such a heartfelt review! Knowing Maddy feels like family speaks volumes about the care she puts into helping others. Your trust—and recommending her to your own family—means so much. We’re grateful to have you as part of our agency family! 💕 - Tanya"
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Jeff Ellsworth

October 15, 2026

5  out of  5
rating by Jeff Ellsworth
"Maddy reviewed my insurance showed me a better plan she offered. No wait very convenient always answers or returns call promptly"
We responded:
"Jeff, thank you for the kind review! I’m glad Maddy helped you review your options and made the process so convenient. Being available and returning calls promptly matters to our team, and I appreciate you recognizing that. Thank you for trusting us with your insurance needs! - Tanya"
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Patty Karthauser

October 15, 2026

5  out of  5
rating by Patty Karthauser
"Great staff and team. Always communicate completely and willing to do the research to help position our policies to meet our current needs. Highly recommend"
We responded:
"Patty, thank you for the thoughtful review! Our team takes pride in listening, answering questions, and doing the homework to help your coverage keep pace with your needs. We appreciate your trust and recommendation—it means so much to us! 😊 - Tanya"
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Grant Stone

October 14, 2026

5  out of  5
rating by Grant Stone
"Exceptional service, Jen is great to work with."
We responded:
"Thank you for your kind words! Jen truly cares about our customers, and I’m so glad you’ve enjoyed working with her. 😊 We appreciate your trust in our team! - Tanya"
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Brayden

October 14, 2026

5  out of  5
rating by Brayden
"Maddy at this office was so nice and friendly! She got me a quote quickly and getting set up was a breeze. Very informative and answered my questions quickly. Needed a quick change on my declaration page and she was right on it. They were patient while I got my finances together and was there when I was ready to move forward. Very pleased with the customer service at this office"
We responded:
"Thank you for sharing your experience! I’m so glad Maddy made getting started easy and helped you feel informed and supported along the way. We want you to feel comfortable moving forward at your own pace. We appreciate your trust and are happy to welcome you to our agency! 🥰 - Tanya"
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dante cefali

October 11, 2026

5  out of  5
rating by dante cefali
"This experience talking with my agent was very helpful and needed, as it always is. I appreciate the care and the attentiveness whenever I need to ask for a favor. Thank you always."
We responded:
"Thank you for your kind words! We’re so glad our conversation was helpful. It means a lot to know you feel cared for and heard. We appreciate your trust and are always happy to help! - Tanya "
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Danielle Correll

October 9, 2026

5  out of  5
rating by Danielle Correll
"This office is fantastic! Maddy is extremely knowledgable, professional and responds quickly. If you need insurance or are shopping around, do yourself a favor and reach out to Maddy!"
We responded:
"Danielle, thank you for the wonderful review and recommendation! We’re proud to have Maddy on our team and love hearing that her knowledge, professionalism, and quick responses made such a positive impression. We appreciate the opportunity to help with your insurance needs! 🥰 - Tanya"
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bill alford

October 8, 2026

5  out of  5
rating by bill alford
"Jen is the best!!!"
We responded:
"Bill, thank you so much for taking time to leave us a review!! We appreciate you!! - Tanya"
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Jenn Ram

October 8, 2026

5  out of  5
rating by Jenn Ram
"Great agent. Had a quote and over all best service."
We responded:
"Jenn, thank you for taking time to leave us a Review! We’re glad you had a great experience getting a quote with our Team. We appreciate the opportunity to help with your insurance needs and look forward to working with you! 😊 - Tanya"
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Madison Greve

October 8, 2026

5  out of  5
rating by Madison Greve
"Tanya is the best and was super helpful ! Her claims knowledge is unmatched and she truly cares about her team and customers"
We responded:
"Maddy, this means so much coming from you! Sharing what I’ve learned and helping our Team feel confident supporting customers is one of my favorite parts of being an Agent. We appreciate you and are so grateful for your kind words ! ❤️ - Tanya"
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gunnar phillips

October 8, 2026

5  out of  5
rating by gunnar phillips
"I had a great experience working with Maddy and Tanya on my insurance claim! They were helpful, professional, and made the process easy to navigate. I really appreciated their support and the care they put into helping me. Thank you both for making a stressful situation so much easier!"
We responded:
"Gunnar, thank you for your kind words! Maddy and I were happy to help you navigate the claims process and make a stressful situation a little easier. We appreciate your trust in us and the opportunity to be there when you needed support. Please know we’re always here to help! 🥰 - Tanya"
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David Mattingly

September 24, 2026

5  out of  5
rating by David Mattingly
"Tanya and Team were AWESOME to work with. She had OUR best interests in mind for our Auto and Home coverage. I also moved my Mother's coverage to State Farm thanks to Tanya and her Team.
Very personable and professional.
Highly recommend her !!!!"
We responded:
"Dave, thank you for such a wonderful review! Helping you feel confident in your auto and home coverage means so much to our Team. Trusting us with your mother’s insurance, too, is a tremendous compliment. We’re grateful for your recommendation and the opportunity to take care of your family! 🥰 - Tanya"
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Mary Hagge (DC911)

September 23, 2026

5  out of  5
rating by Mary Hagge (DC911)
"Maddy was awesome was upfront and honest about price and very personal. Would definitely recommend her to anyone. She is very easy to work with as well. And makes you feel listened to. Definitely didn’t experience this kind of service with my last company."
We responded:
"Mary, thank you for sharing your experience! We’re so glad Maddy made you feel heard and provided honest, straightforward guidance on pricing. She truly cares about the people she helps, and we’re grateful to have her on our team. Thank you for your recommendation and for choosing our agency! 🥰 - Tanya"
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Shawn Burress

September 17, 2026

5  out of  5
rating by Shawn Burress
"Tanya Patzner State Farm is the best in the business. I’ve been with this agency for 22 years. They’re extremely responsive and always find a way to pay a claim. They even help with the claim if it’s with another insured who caused my loss, making sure we don’t get treated unfairly by the other insureds coverage. You won’t regret having Tanya, Jodi, Jen and Nancy handle all of your insurance needs!"
We responded:
"Shawn, thank you for taking time to leave us a review! You've been with our office since before I got here! We certainly had big shoes to fill when Mr. Jim Steele retired ... thank you for trusting our team to take care of you and your family! We appreciate your business very much! - Tanya"
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Connor Burress

September 17, 2026

5  out of  5
rating by Connor Burress
"Amazing business done here! Especially from Jennifer Burress, she made the whole process super easy and smooth!! Highly recommend spending your $$ here."
We responded:
"Conner, thank you so much for the great review and recommendation! We’re so glad to hear Jen made the entire process easy and smooth for you. She truly cares about taking great care of our customers, and we’re incredibly fortunate to have her on our team. We appreciate you trusting our office with your insurance needs — and taking the time to share your experience! ❤️ - Tanya"
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Hannah Jackson

September 17, 2026

5  out of  5
rating by Hannah Jackson
"Jen has been amazing to work with to get homeowners and car insurance. Not pushy- just friendly and knowledgeable. 💯"
We responded:
"Thank you so much for the wonderful review! We love hearing that Jen made the process of getting your homeowners and auto insurance a positive experience. Being friendly, knowledgeable, and helping customers make the right decisions without ever feeling pressured is exactly the kind of service we strive to provide. We truly appreciate you trusting Jen and our team with your insurance needs! ❤️ - Tanya"
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Asarar Gony

August 23, 2026

5  out of  5
rating by Asarar Gony
"I’ve had a positive experience with Maddy. She was patient, knowledgeable, and took the time to explain my coverage options clearly. Communication was great, and I felt genuinely taken care of throughout the process!!"
We responded:
"Thank you for the kind words! We’re so glad to hear you had such a positive experience with Maddy. She truly cares about making sure our customers feel informed, comfortable, and well taken care of throughout the process. We appreciate you trusting our team with your insurance needs and are grateful for your recommendation! - Tanya 😊"
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Hello Jasso

August 22, 2026

5  out of  5
rating by Hello Jasso
"Maddy is simply the best. Will only go through her for all things insurance. She knows her stuff and treats us as a human not just a transaction."
We responded:
"Thank you so much for your kind words! We love hearing this. Maddy works hard to make sure every customer feels valued, understood, and genuinely cared for — not just like another transaction. We truly appreciate your trust and loyalty, and we’re grateful to be here for all your insurance needs! 😊 - Tanya"